Company
FieldCX is made by LogsNX
LogsNX LLC has built and implemented business software for more than ten years. FieldCX brings that experience to service contractors: field service and accounting in one system, set up by people who have done it many times.
Who you work with
Implementation people, not just software people
Switching the system a service company runs on is a business change before it is a software change. Our implementation team brings 20 to 25 years of experience in ERP implementation, accounting and data migration, and it has seen most of the ways a go-live can go wrong.
That is why every FieldCX client follows the same structured onboarding, why migrated balances are reconciled to the old system's own reports before go-live, and why training is given by role rather than as one long walkthrough.
How onboarding runs
- Discovery: your trade, your jobs, your numbersStep 1
- Setup: company, tax, price book and checklistsStep 2
- Migration with a rehearsal you sign offStep 3
- Training for each role in the office and the fieldStep 4
- Go-live, with support after itStep 5
Products
One family of products on the same records
Each LogsNX product works on the same customers, jobs and ledger, so a fact entered once is there for everyone who needs it.
FieldCX
Field service for the office and the field: CSR, dispatch, the technician app and closeout, on desktop, web, iOS and Android.
ProductLogsNX ERP
Accounting, inventory, purchasing, HRMS, planning and reporting across locations, companies and currencies.
AccountingAxon AI by LogsNX
Summaries of customers, jobs and visits, and commentary on job photos, inside the desktop and mobile apps.
Axon AIBeam by LogsNX
A live operations wall for the office TV: today's board, revenue and open items, on screen all day.
OfficeWhere we work
Serving contractors in four countries
FieldCX serves HVAC, electrical, plumbing, landscaping and marine contractors in the United States, Australia, the United Kingdom and the United Arab Emirates.
United States
Our home market, with contractor tax support and a live client in north Georgia.
Australia
Sales and onboarding by phone and video.
United Kingdom
Sales and onboarding by phone and video.
UAE
Sales and onboarding by phone and video.
Bring one job. We'll show you what it should have earned.
Leave your number and a FieldCX specialist will call to set up your free revenue-leak review. Or reach the sales team directly.